Client Services Manager

Client Services Manager | East London

Our client is a creative studio specialising in video. They create branded content for the likes of Google, Samsung and Red Bull as well as dramatic content in partnership with Netflix, BBC and Canal+.

Established in 2017, they have doubled in size each year and this year is no different. We are primarily looking for ambitious, creative and driven people to join the team.

If you’re looking for a fast-paced and collaborative culture then this is the agency for you. From conceptual ideas to executing production, they own every step. Whether it’s film, animation, creative or marketing, they don’t outsource any work. Everything is done in-house and then distributed across a multitude of channels.

They are now looking for a Client Services Manager to join their team. You will be responsible for owning the day-to-day client relationship acting as a senior point of contact and guiding them through the process from concept to delivery.

Key Responsibilities:

  • Representing the company and discussing strategy with clients
  • Helping creative team, producers and others through the production process according to the account management process
  • Development of client relationships to grow accounts
  • Working directly with AM/PM teams to ensure all work is delivered to the highest quality on time and on budget
  • Create a yearly client plan to map out opportunities, goals and objectives
  • Keeping up to date on latest marketing news and industry trends

Key Requirements:

  • Previous experience managing multiple client accounts in an Agency environment – ideally working with big brands
  • Excellent written and verbal communication and presentation skills, able to influence key stakeholders at all levels
  • Able to plan and strategise at a senior level
  • Good understanding of the creative and production process
  • Passion for all things video and digital
  • A keen attention to detail and budgetary restraints
  • Computer-proficient and usage of the Google Suite
  • Experience with CRM software is a plus

If this role matches your skills, experience and motivations then please apply and include your portfolio if appropriate.
We consider every application and will get back to you with a decision as soon as possible.

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Permanent
Ref: BBBH231_1557502955
Posted on: May 10, 2019
Film/Video/TV
Up to £0.00 per annum
City of London, London
Apply now